Shahin Ghaffari Farokhzad

Shahin Ghaffari

Endoscopes Technical Manager

Customer Services

About Me

I have more than 10 years of professional experience at MFA Group I am currently working as Technical Manager of Endoscopy Services, leading a team of 16 certified specialists. My team and I are fully qualified to perform minor, intermediate, and major repairs on all types and series of FUJIFILM flexible endoscopes, including gastroscopes, colonoscopes, bronchoscopes, duodenoscopes, enteroscopes, and ultrasound endoscopes. In addition to technical management, I regularly conduct on-site training sessions for nurses and medical staff, covering proper handling, pre-cleaning, cleaning, storage, and preparation of endoscopes before and after procedures.

Age 39
Country IRAN
City TEHRAN
e-mail info@shahinghaffari.ir
Phone +98 912 709 47 07

What I Do

Leading Customer Service & Endoscopy Technical Team

I manage and lead a highly skilled customer service and technical repair team specializing in FUJIFILM endoscopy systems. Our workshop delivers fast, precise, and reliable repair services with a strong focus on quality and efficiency.

Web Development (Personal Interest)

In my free time, I enjoy developing web applications using HTML, CSS, PHP, JavaScript, and SQL.

Other Skills

I familiar to Photoshop and Access and SQL as well.

Management & Training

As an Endoscopy Technical Manager at MFA Group, I am responsible for staff training, workflow optimization, and performance improvement. I have successfully increased major repair efficiency by up to 20% through process optimization.

MY-Resume

Experience

2021 – Present

MFA Group

Endoscopy Technical Manager

Managing and leading a team of 16 certified endoscopy repair experts Performing minor, intermediate, and major repairs on FUJIFILM endoscopes Training new technicians and conducting leadership workshops Providing remote and on-site technical support to hospitals and clinics Developing internal reporting software using VB.NET to analyze service performance

2016 – 2021

MFA Group

Endoscope Repair Technician

Diagnosing and repairing endoscopic devices Providing on-site troubleshooting in hospitals, reducing incoming repairs by 30% Certified in endoscopy repair fundamentals and advanced servicing